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CEUs Near You: Salt Lake Branch
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2/8/2019
When: 2:00 PM
Where: Salt Lake County Youth Services
177 W. Price Avenue
Salt Lake City, Utah 
United States
Contact: Cara Stephens

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TITLE: Client Voices:  What Families are Saying About Their Caseworkers and What You Can Do About It!

DESCRIPTION: Have you ever felt like there were too many skills you were asked to develop as a child welfare worker or supervisor?  Or wondered how best to build that working relationship with your clients who are largely court-ordered to participate in services?  Come and find out what clients are saying from a multi-national study about the attributes they felt were the most meaningful and helpful while working with the child welfare system, as well as the attributes they reported as the least helpful and possibly harmful to positive outcomes.

A comprehensive systematic review gathered client comments about their caseworkers from both youth and adults in child welfare systems.  Almost 1000 comments were collected from over 3,300 youth and caregivers through 45 separate studies.  Collected content were analyzed for common themes then ranked by how frequent specific attributes were identified.  Come find out what the most frequently mentioned attributes were thought of as being the most and least helpful!  Participants will enjoy this lively discussion on the clients perspectives while discussing possible implications for practice behaviors and attitudes, and will gain clear ideas on how to focus on the behaviors that may be the strongest predictors for a healthy working relationship!   

FREE for NASW members; $15 for non-members

Pre-registration is not required

Location: Salt Lake County Youth Services 177 W. Price Avenue


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Utah Chapter, NASW
University of Utah, College of Social Work Room 229
395 South 1500 East • SLC, UT 84112
Phone: 801-583-8855 • Email: office.naswut@socialworkers.org